comparison of service quality perceptions between customers of companies with or without ISO 9000 certificate.
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comparison of service quality perceptions between customers of companies with or without ISO 9000 certificate. by Christos Chatzipanagiotou

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Published .
Written in English


Book details:

Edition Notes

Thesis (MBA) - University of Surrey, 1996.

ContributionsUniversity of Surrey. Surrey European Management School.
ID Numbers
Open LibraryOL17090872M

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